Many workplace obligations and restraints are rooted in the law, and agency leaders must know these principles. In light of these many challenges, perhaps the prudent course for a manager to take is to call a human resource professional or attorney with every specific question. Of course, managers should consult with legal experts regularly, but they must make choices daily about how work is to be performed, often with little time for input from others. A basic understanding of the law, which this chapter begins to provide, will help a manager make better snap decisions and recognize when to delay a decision and consult an expert.
The balance struck varies from situation to situation and changes dynamically over time. Indeed, as attitudes, social norms, and economic conditions change, previously resolved issues may resurface (e.g., health insurance benefits for family members may extend to same-sex partners/spouses) and new areas of contention arise (e.g., whether veterans with posttraumatic stress disorder have a disability that must be accommodated).
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